Sam's Club - Bentonville, AR
posted 2 months ago
We are seeking a dynamic and experienced Manager, Business Analysis and Insights - eCommerce Asset Protection to join our team. In this role, you will be responsible for reviewing orders, payments, and fraud within sams.com. You will manage a team of direct reports, so prior people management experience is strongly desired. As a leader, you will foster a collaborative and high-performance environment, ensuring that your team is motivated and equipped to meet the challenges of the eCommerce landscape. Your primary responsibilities will include conducting thorough reviews of orders, payments, and fraud activities on sams.com. You will implement strategies aimed at reducing financial impact, planning for seasonal volume, and meeting P&L goals. Utilizing your strong data analysis skills, you will identify trends and develop actionable insights that will drive the business forward. Your asset protection experience will be crucial in safeguarding our eCommerce operations, ensuring that we maintain a secure and efficient platform for our customers. In this role, you will leverage tools such as Excel and Tableau to run large queries and generate reports that will be shared among teams and presented to leadership. Collaboration is key, as you will work cross-functionally with internal partners to implement effective strategies and solutions. Additionally, you will ensure that compliance, governance, and guardrails are being followed across the business, maintaining the integrity of our operations.