Manager, Business Analysis And Insights - Emerging...

$84,000 - $156,000/Yr

Walmart - Hoboken, NJ

Full-time - Mid Level

Hoboken, NJ

General Merchandise Retailers

About the position

Walmart Connect is seeking an experienced Client Services professional to join a newly formed team that supports both domestic and international Emerging Brands. This role focuses on providing technical guidance and optimizing advertising performance for a diverse set of high-growth advertisers on Walmart's advertising platforms. The Client Services Manager will leverage a data-driven approach to advise clients and Sales teams on the best advertising products and tactics to meet their business objectives.

Responsibilities

• Consult with Sales teams to plan, execute, and measure advertising campaigns.
• Demonstrate attention to detail and adherence to Walmart Connect's best practices throughout the digital campaign life cycle.
• Support a broad scope of products including Onsite Display, Offsite (Walmart DSP), Social, and various In-Store activations.
• Build and deliver media plans for new client opportunities using strategic insights and best practices.
• Provide forecasting support to help advertisers understand available ad inventory.
• Manage day-to-day campaign maintenance, including addressing internal and external questions regarding campaign implementation and performance.
• Facilitate Walmart proprietary audience building strategy and recommendations.
• Work with trafficking teams to ensure accurate tracking for campaigns.
• Assist with creative asset support and regularly consult sales teams on performance insights and optimizations.
• Analyze accounts and campaigns for optimization opportunities to achieve or exceed KPIs.
• Maintain monthly/quarterly KPIs and metrics, identifying opportunities and risks, and providing business insights.
• Partner closely with internal teams to define metrics and measure campaign success using internal analytics.
• Utilize strong communication skills to articulate complex concepts fluidly across functions.
• Build playbooks and best practice guides to enable a scaled service model.
• Attend ad hoc client calls to provide technical support and subject matter expertise.

Requirements

• 4+ years of experience in digital advertising, including Search/Sponsored Products, Display, Video, and Performance advertising.
• Knowledge of marketplace dynamics and automated platforms (self-serve, DSPs, API partners).
• Strong focus on efficiency and throughput of requests to ensure accountability and measurability.
• Experience building structured operational processes and workflows.
• Ability to lead day-to-day relationships and work with management and multifunctional teams.
• Excellent follow-through and accountability across teams.
• Strong written and verbal communication skills, including presentation skills.
• Capability to work proactively under pressure and handle multiple ad hoc requests.
• Tactical and strategic thinker to influence clients' investment in Walmart's advertising platform.

Nice-to-haves

• Master's degree in Business, Analytics, or related field.
• Project Management Certification.
• Six Sigma certification.
• Experience with Statistical Programming Languages.

Benefits

• Health benefits including medical, vision, and dental coverage.
• Financial benefits including 401(k), stock purchase plans, and company-paid life insurance.
• Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Short-term and long-term disability benefits.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Education assistance for associates and dependents.