Blue Cross Blue Shield
posted 4 months ago
The Blue Cross NC Diversified Business Group (DBG) is dedicated to enhancing health care, affordability, access, and equity through strategic investments and partnerships with innovative health care organizations both in North Carolina and beyond. This division has a rich history of establishing forward-thinking partnerships and investments with like-minded entities to shape the future of health care. In this role, the Manager of Business Operations will play a pivotal part in optimizing and scaling the rapidly growing Diversified Business Group. The individual will be responsible for developing and maintaining management systems and practices that enhance the performance of this division and its subsidiary companies. This critical position involves leading a team of high-performing individuals tasked with refining the divisional operating model, executing performance improvement initiatives, and overseeing the collection and reporting of performance metrics for subsidiaries. Success in this role hinges on the ability to identify and implement impactful performance improvement initiatives in a dynamic and fast-paced environment. Key responsibilities include maintaining and refining the operating model between Blue Cross NC and its subsidiaries, collaborating with stakeholders to identify challenges and generate solutions, managing high-profile initiatives from inception to execution, supporting budget and resource planning, defining operational goals during the annual planning process, and leading the development and implementation of standard operating procedures and risk management practices. The Manager will also be responsible for guiding a team to execute multiple initiatives simultaneously, ensuring clear focus and prioritization in a complex environment.