Manager, Business Operations

Baylor College of Medicine - Houston, TX

Full-time - Mid Level

Remote - Houston, TX

Educational Services

About the position

The Business Operations Manager at Baylor College of Medicine will serve as the Section Administrator for the Hematology and Oncology section, leading administrative and financial operations. This role is essential for aligning clinical and operational goals with the Dan L. Duncan Cancer Center, ensuring the long-term success of both the section and the center. The position requires strong leadership in operational, financial, and people management within a dynamic and fast-paced environment.

Responsibilities

• Develop and direct short and long-term strategic business plans in alignment with overall Department and Section priorities.
• Prepare business analyses, funding plans, and development proposals; implement plans for new programs; and design and execute changes to existing programs.
• Identify opportunities for business and clinical process improvement and manage process improvement projects.
• Develop plans for improving utilization of resources and maintaining practice efficiency while seeking to minimize operational costs.
• Oversee the clinical portfolio including staffing plans, schedules, and productivity guidelines according to budget availability and section needs.
• Drive continuous improvement in all domains and participate in Department-wide efforts.
• Lead the management of fiscal resources and budget functions with overarching fiscal responsibility.
• Provide financial management and accountability, including developing budgets, monitoring budget and expenditures, reconciling accounts, financial reporting, and ensuring compliance with federal and institutional accounting standards.
• Understand grant and contract funding sources and their impact on funds flow and faculty effort.
• Manage faculty salary distribution on fund codes, effort, and the distribution of faculty total professional effort.
• Oversee the review of monthly budget reports to satisfy requirements of sponsor agencies, institutions, and investigators for planning, budgeting, auditing, and oversight purposes.
• Establish and implement quality assurance and quality control measures/oversight and ensure adherence to college policies and regulatory standards.
• Manage Section staff including developing staffing plans, defining work responsibilities and prioritization, setting performance and development plans, and conducting annual performance evaluations.
• Establish staffing plans, effort, and productivity guidelines according to budget availability and business needs.
• Lead professional development plans and initiatives.
• Perform other job duties as required.

Requirements

• Bachelor's degree.
• Four years of relevant experience.

Nice-to-haves

• Strong operational skills and ability to gain the confidence of faculty, staff, leaders, colleagues, etc.
• Ability to display a professional and executive, positive attitude with strong interpersonal skills and communication skills required.
• Highly detail-oriented, self-motivated, efficient, and strong organizational skills.
• Demonstrate a high degree of flexibility in accepting work assignments with the ability to effectively prioritize tasks, understand processes, and resolve issues.