Manager, Business Operations

Tyler Technologies - Herndon, VA

Full-time - Mid Level

Herndon, VA

Professional, Scientific, and Technical Services

About the position

The Manager of Business Operations will serve as a key advisor and chief of staff to the President of the Platform Solutions Division at Tyler Technologies, Inc. This role focuses on overseeing the execution of strategic initiatives, managing cross-functional projects, and ensuring operational excellence within the organization. The ideal candidate will possess a strategic mindset, strong leadership skills, and a deep understanding of the software industry to drive critical business priorities.

Responsibilities

• Collaborate with the President and executive team to develop and implement the company's strategic vision and business goals.
• Drive the execution of key initiatives by ensuring alignment across departments and monitoring progress.
• Prepare and manage the strategic plan, ensuring timely and effective execution of corporate priorities.
• Oversee daily operations and provide leadership to ensure the efficient functioning of the organization.
• Identify bottlenecks, streamline processes, and implement best practices to enhance productivity.
• Monitor the performance of key projects, initiatives, and departments, providing regular updates to the President.
• Serve as a trusted advisor to the President, providing insights, recommendations, and support on key business decisions.
• Prepare briefing materials, reports, and presentations for executive meetings, board discussions, and industry events.
• Act as a liaison between the President and other executives, as well as corporate-wide stakeholders, ensuring clear communication and alignment on priorities.
• Lead and manage special projects as assigned by the President, from inception to completion, ensuring they are delivered on time and within scope.
• Coordinate cross-functional teams to achieve project goals, facilitating collaboration and resolving any conflicts or issues.
• Build and maintain strong relationships with key internal and external stakeholders, including senior leadership, employees, partners, and clients.
• Represent the President and the company in high-level meetings, negotiations, and public forums as required.
• Lead change management initiatives to drive organizational transformation and cultural change, ensuring the company is agile and responsive to market dynamics.
• Facilitate communication and engagement across the company to ensure smooth transitions during periods of change.
• Work closely with the accounting and finance team to oversee budgeting, financial planning, and resource allocation for strategic initiatives.
• Monitor the financial performance of the company, identifying risks and opportunities to inform decision-making.
• Mentor and develop leadership talent within the organization, fostering a culture of continuous improvement and innovation.
• Identify skill gaps and work with HR to develop training programs that align with the company's strategic objectives.

Requirements

• Bachelor's degree in business administration, computer science, or a related field; MBA or equivalent advanced degree desired.
• 8+ years of experience in a strategic or leadership role, with a strong background in the software industry.
• Exceptional strategic thinking and problem-solving skills.
• Proven ability to manage complex projects and cross-functional teams.
• Strong financial acumen and experience with budgeting and resource allocation.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to influence and drive change across all levels of the organization.
• High level of integrity, discretion, and professionalism.
• Understanding of the Federal Government marketplace is preferred.

Nice-to-haves

• Experience in the Federal Government marketplace.