Manager, Business Operations

$86,756 - $130,134/Yr

Denver Health - Denver, CO

Full-time - Mid Level

Denver, CO

Hospitals

About the position

The Manager, Business Operations is responsible for overseeing the administrative functions and management of the Acute Eating Disorder department at the ACUTE Center for Eating Disorders & Severe Malnutrition. This role involves personnel and financial management, quality improvement analysis, strategic planning, and budget management, all aimed at enhancing operational efficiency and service quality.

Responsibilities

• Leads operational services of the department.
• Establishes qualifications and performance standards for each position and coaches staff members.
• Assesses quality of services regularly and ensures continuous improvement.
• Develops Standards of Work (SOW) documentation, policies, and procedures for the department.
• Develops Key Performance Indicators (KPIs) to promote success and efficiency.
• Develops or assists with developing annual operational and capital budgets.
• Manages contracts and relationships with customers/clients and vendors.
• Monitors care coordination for quality, customer service, and timeliness.
• Reviews and approves all invoices for equipment, supplies, and other resources.
• Serves as the liaison with other departments to complete business objectives.

Requirements

• Bachelor's Degree from an accredited school in business, healthcare, or related field.
• 4-6 years of directly related experience in administrative, project, or professional management.

Nice-to-haves

• Knowledge of regulatory standards and compliance requirements.
• Experience in budget preparation and financial analysis.
• Ability to work independently and collaboratively with team members.
• Strong organizational skills and attention to detail.

Benefits

• Up to 27 paid days off per year.
• Immediate retirement plan employer contribution up to 9.5%.
• Generous medical plans.
• Free RTD EcoPass (public transportation).
• On-site employee fitness center and wellness classes.
• Childcare discount programs.
• Tuition reimbursement and assistance.
• Education and development opportunities including career pathways and coaching.
• Professional clinical advancement program and shared governance.
• Public Service Loan Forgiveness (PSLF) eligible employer.