Johnson & Johnson - Hopewell Township, NJ
posted 17 days ago
The Manager - Business Product Owner - Digital & Analytics (Customer Experience) at Johnson & Johnson will enhance customer service operations within the Innovative Medicines (IM) Global Deliver team. This role focuses on utilizing advanced modeling and simulation techniques to improve key performance indicators (KPIs) related to order and case management, customer connectivity, and overall customer experience. The ideal candidate will leverage their data science expertise to drive operational improvements and foster a data-driven culture within the organization.