Manager, Business Program Management 3

$99,300 - $216,040/Yr

PayPal - Scottsdale, AZ

Full-time - Mid Level

Scottsdale, AZ

Credit Intermediation and Related Activities

About the position

The Manager of Business Program Management at PayPal is responsible for overseeing the planning and execution of various commercial, technical, and support initiatives. This role involves managing a complex portfolio of projects from initiation to implementation, ensuring effective stakeholder communication, and driving profitable growth while enhancing customer service experiences across global markets.

Responsibilities

• Own end-to-end planning and execution of commercial, technical, & support initiatives.
• Support Business Leaders to scope and structure new projects/programs.
• Lead and manage a complex portfolio of projects/programs from initiation to implementation.
• Control and monitor performance across all aspects of assigned projects.
• Communicate project portfolio updates regularly to all stakeholders across all levels of the organization.
• Build strong relationships & networks across PayPal Global Markets and internal stakeholders such as Commercial, Risk, Compliance, Finance, Product, and Marketing.
• Contribute to driving knowledge sharing, standardization, best practice sharing, and lessons learned across the PMO and the business.

Requirements

• 5+ years program management experience preferably within a Customer Success driven organization.
• 5+ years in managing professional teams with a global presence.
• Strong analytical, verbal, and written communication skills.
• Ability to assess, analyze, and resolve issues, distilling complexity into simple communication.
• Quality focused with strong attention to detail.

Nice-to-haves

• A recognized program management qualification/membership would be beneficial but not essential.

Benefits

• Flexible work environment
• Employee shares options
• Health insurance
• Life insurance
• Dental insurance
• Vision insurance