Manager, Business & Technology Process Management (ES Risk)

$163,300 - $186,400/Yr

Capital One - Williamsburg, VA

Full-time - Mid Level

Williamsburg, VA

Credit Intermediation and Related Activities

About the position

The Manager, Business & Technology Process Management (ES Risk) at Capital One is responsible for identifying and consulting on potential risks within the Enterprise Services Risk Office. This role involves performing process-based risk assessments, collaborating with various business partners, and ensuring effective risk management practices are in place. The position requires strong analytical, organizational, and communication skills to navigate a fast-paced environment and manage multiple priorities effectively.

Responsibilities

• Perform the role of a process management risk advisor and leverage subject matter knowledge to drive value during assessments.
• Analyze various business and risk data to proactively identify risks, trends, and process improvements.
• Provide guidance to business areas centered in risk management principles in accordance with Enterprise frameworks.
• Stay current on the changing regulatory environment and understand its impacts.
• Lead and support project and program delivery, including project and process management and reporting.
• Participate in risk and other management forums and contribute to continuous improvement of risk and project/program management practices.
• Support direction, manage expectations, and may support/lead cross-functional teams through various initiatives.
• Participate in and execute other special projects for the team on a periodic basis.

Requirements

• High School Diploma, GED or equivalent certification.
• At least 3 years of experience in process management or risk management.
• At least 3 years of experience supporting, partnering, and interacting with internal and external business clients.

Nice-to-haves

• Bachelor's Degree or military experience.
• 5+ years of experience in process management or risk management, specifically in performing process-based risk assessments.
• 5+ years of project management experience leading cross-functional projects and programs.
• 5+ years of experience with analysis of information security or technology threats and risks.
• 1+ years of experience in the financial services industry, including familiarity with regulatory practices.
• 1+ years of experience in process development, documentation, and improvement experience.
• 1+ year of experience in controls development, controls management, and reporting activities.
• Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA), Certified Risk and Information Systems Control (CRISC).
• 1+ years of experience with Governance, Risk, and Compliance software tools.
• Consulting experience with a Big 4 firm.

Benefits

• Comprehensive health benefits
• Financial benefits including performance-based incentives
• Inclusive workplace policies
• Support for total well-being