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Metrocare Services - Dallas, TX
posted about 2 months ago
About the position
The Care Coordination Manager - Partner/Satellite Services at Metrocare Services is responsible for overseeing community partner outreach and ensuring a seamless transition for individuals entering services. This role involves developing a vision for community engagement, coordinating referrals, and implementing a person-centered approach to care. The manager will work closely with the Care Coordination Team to provide trauma-informed support to adults and families, ensuring continuity of care and effective communication with community partners.
Responsibilities
- Establish community engagement goals and objectives in collaboration with the Director of Care Coordination.
- Build partnerships and relationships with organizations throughout Dallas County and the state.
- Represent Metrocare at coalition and community group meetings and events.
- Engage the public to inform them about Metrocare's programs and supports.
- Support the Director of Care Coordination and Clinical Managers with assigned duties.
- Assist with clinical and administrative supervision of the Care Coordination team as needed.
- Receive and review community referrals, assigning them to appropriate staff.
- Interface with other site managers to ensure program efficiency.
- Facilitate scheduling and operations of co-locations with partners.
- Ensure individuals receive follow-up services as recommended by their level of care.
- Document services in the electronic health record within 24 hours after services have occurred.
Requirements
- Bachelor's degree in psychology, social work, or a related human service field; Master's preferred.
- 4-5 years of mental health experience.
- Minimum of 3 years of management/supervisory experience.
- Basic math skills for reporting activities and budgets.
- Current State of Texas Driver License or equivalent.
Nice-to-haves
- Bilingual skills
- CPR and First Aid Certification
- Experience with trauma-informed care and motivational interviewing.
Benefits
- Medical/Dental/Vision insurance
- Paid Leave
- Paid Holidays
- Employee Assistance Program
- Retirement Plan with employer matching
- Health Savings Account with employer matching
- Professional Development Allowance up to $1500 per year
- Bilingual Stipend up to 6% of base salary
