Manager, Change Management Project Burger

L'Oréal - Clark, NJ

Full-time - Mid Level

Remote - Clark, NJ

Health and Personal Care Retailers

About the position

The Manager, Change Management for Project Burger at L'Oréal will lead the adoption of a transformative initiative aimed at optimizing and harmonizing the IT ecosystem across various sales channels. This role is crucial for ensuring a seamless transition to new systems and processes, enhancing operational efficiency, and supporting the overall business strategy of L'Oréal in North America.

Responsibilities

• Develop a change toolkit that includes necessary methodology and materials.
• Organize training sessions and track adoption and change during design, testing, and implementation.
• Implement a 'Train the Trainer' approach to equip project teams with the necessary knowledge and skills.
• Contribute to the L'Oréal USA/Salon Centric Burger Steering Committee, providing updates on project progress and risks.
• Identify and address implementation obstacles, offering solutions to keep the project on track.
• Align change principles with broader business strategies including NAFS and NEO transformation initiatives.
• Participate in local alignment workshops and organize change impact analysis.
• Monitor change progress and manage feedback processes during testing and implementation.
• Lead the development and execution of comprehensive test plans for system integration and functionality.
• Provide ongoing support during NEO remediation, ensuring achievement of defined success KPIs.

Requirements

• Bachelor's degree in Information Systems, Engineering, Business, or a related field.
• 4+ years of experience in project management, focusing on supply chain or IT implementations.
• Prior experience with change management, particularly using Prosci methodology.
• Experience in eCommerce and/or Retail environments is a significant plus.
• Strong understanding of order-to-cash processes and supply chain operations.
• Expertise in project management methodologies, particularly Agile and Scrum.
• Excellent communication and presentation skills for both technical and non-technical audiences.
• Highly organized and detail-oriented, capable of managing multiple priorities.

Nice-to-haves

• Experience with SAP S/4 requirements.
• Familiarity with omnichannel capabilities and marketplace deployment.

Benefits

• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks (VIP Access to L'Oréal's Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Access to Mental Health & Wellness Programs.