Manager, Change Management

Carolina Cat - Charlotte, NC

Full-time - Mid Level

Charlotte, NC

About the position

The Manager of Change Management at LiftOne is responsible for leading change management initiatives, including the development of communication plans, impact analyses, and risk mitigation strategies. This role supports the execution of large-scale projects aimed at improving processes and enhancing business growth. The position involves collaboration with various stakeholders and providing project management support to ensure alignment with corporate goals. The Manager will also assist senior leadership in executing the organization's strategy.

Responsibilities

• Prepare impact analysis to evaluate the actual impact of changes
• Assess change readiness of the organization against proposed changes
• Create actionable deliverables and plans that address all aspects of change, including communication, implementation, and analysis
• Prepare risk mitigation tactics and processes
• Support the design, development, delivery and management of key change management milestones and communication
• Provide project management support to the change management methodology to major programs within the LiftOne Organization
• Work with project managers, steering committee team members, and related stakeholders to align changes with corporate goals and desired program outcomes
• Responsible for helping with content creation of sustainable playbooks/frameworks
• Integrate change management activities into the project plan
• Identify and manage anticipated and persistent resistance
• Ensure that employees are engaged and supported during the transition to new changes
• Monitor progress and make adjustments as needed by identifying follow-up activities and driving communications
• Provide regular status updates to project and executive steering committee team members
• Prepare and support ongoing organization-wide communication needs
• Analyze and prepare reports to help companies understand what is working and what is not
• Demonstrate the ability to think critically and analytically and employ strong communication, negotiation, and conflict resolution skillsets
• Define and measure success metrics
• Other duties as assigned.

Requirements

• 5+ years of professional experience in change management
• 3+ years of project management experience
• Bachelor's degree preferred
• Exceptional presentation, interpersonal, relationship development, analytical, problem-solving and communication skills
• Ability to present at the senior most level in the business
• Team player comfortable working with diverse cultural backgrounds
• Certified Project Management Professional (PMP) or Certified Change Management Professional (CCMP) preferred
• Willingness to embrace change and keep an open mind
• Willingness to travel when needed

Benefits

• Competitive salaries
• Opportunities for advancement
• Great benefits