Manager, Chief of Staff

Capital One - Richmond, VA

Full-time - Manager

Richmond, VA

5,001-10,000 employees

Credit Intermediation and Related Activities

About the position

The Chief of Staff Office at Capital One is seeking a Manager to support the broader Chief of Staff function within the Tech organization, which comprises over 9000 associates. This role involves collaborating with various teams to drive innovation, manage executive-level communications, and ensure the successful execution of strategic initiatives.

Responsibilities

• Partner with Tech COS and teams across Tech to deliver on roadmap, owning and directing work across teams to ensure high quality, on time delivery.
• Drive innovation in process and execution across the Tech COS portfolio.
• Create executive-ready presentations and materials.
• Lead special projects autonomously and through partnership with cross-functional teams.
• Prepare the CIO for various internal and external forums including Board of Directors and Enterprise Programs Committee.
• Own highly visible written communications including the Tech Year End Memo.
• Create and manage effective, scalable processes to manage operating rhythms.
• Lead, influence, and drive executional discipline and excellence.
• Develop relationships across the organization to act as an informed and helpful sounding board and thought partner.
• Support high priority initiatives across Tech SLT & Tech COS team.

Requirements

• Bachelor's Degree
• At least 5 years of experience in Project Management, Process Management, or Agile Delivery.

Nice-to-haves

• Master's Degree in Business Administration (MBA)
• 4+ years of experience managing diverse operational functions including staffing, budgeting, executing high-level meetings and events.
• 2+ years of experience in IT development or support.
• 2+ years of experience as a Chief of Staff.
• 2+ years of experience working closely with executives.
• 2+ years of experience building strong partnerships with stakeholders across a variety of levels to manage, inform, and influence outcomes.
• Exceptional verbal and written communication skills.
• Meticulous attention to detail.

Benefits

• Comprehensive health benefits
• Financial benefits
• Inclusive benefits supporting total well-being