Manager, Client Experience Contact Center and Digital Location in West Des Moines
Bank Iowa•West Des Moines, IA
460d
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About The Position
The Manager of Client Experience at Bank Iowa Corporation is responsible for leading the bank's virtual banking operations and services. This role involves overseeing the Client Experience (CX) team, ensuring compliance with standards and regulations, and developing policies and procedures for virtual banking functions. The manager will also focus on enhancing client relationships and improving service performance while fostering a positive work environment.
