Manager - Client Relations Center
Evri•New York, NY
510d•$78,900 - $131,500
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About The Position
The Client Relations Center Manager at Hermes is responsible for overseeing the Client Relations Center team, ensuring high levels of customer service and enhancing the overall client experience. This role involves managing daily activities related to store and eCommerce client relations, coaching team members, and resolving client escalations. The position requires flexibility to work from both New York and Jamesburg, NJ offices and includes supervisory responsibilities over Coordinators and Supervisors.
