Manager Clinical Education and Programs

About the position

The Manager of Clinical Education and Programs is responsible for facilitating clinical education and care initiatives across the company. This role involves conducting needs assessments, setting measurable goals and objectives, and evaluating outcomes to ensure a resident-centered, standards-based, and competency-driven approach to care. The position is integral to the Sunrise team, where supporting the organization's mission, principles of service, and core values is fundamental. The belief in the sacred value of human life underpins all responsibilities associated with this role. In this capacity, the Manager will administer and manage the Sunrise clinical education program, which includes facilitator-led, self-paced, and e-learning formats. The role requires assisting in the design and delivery of clinical content, including the development of curriculum, educational materials, and programs. Ongoing competency assessment and validation for clinical staff will also be a key responsibility, ensuring that all training aligns with evidence-based standards of practice. Collaboration with community support office (CSO), divisional, and regional clinical care and operations leaders is essential to promote standardized clinical training and education across the organization. The Manager will ensure that clinical education initiatives align with the organizational mission of service excellence and positively impact the experiences of residents, families, guests, and team members. Providing clinical expertise, guidance, advocacy, and information to leaders at various levels will enable the company to meet its goal of delivering quality care. Additionally, the Manager will support the development, communication, training, and management of care initiatives and programs company-wide. This includes interpreting regulatory requirements related to training and providing interdepartmental guidance to support appropriate course selection. Compliance with assigned required training and all training mandated by state/province or other regulating authorities is crucial to ensure that Sunrise standards are consistently met.

Responsibilities

• Responsible for administration and ongoing management of the Sunrise clinical education program to include facilitator-led, self-paced, and e-learning.
• Assist in the design and delivery of clinical content including the development of curriculum, educational materials, and programs.
• Manage ongoing competency assessment and validation for clinical staff.
• Collaborate with CSO, divisional, and regional clinical care and operations leaders to promote standardized clinical training and education across the organization that reflects evidence-based standards of practice.
• Assure that clinical education initiatives align with the organizational mission of service excellence and that programs positively impact the experience of residents, family, guests, and team members.
• Provide clinical expertise, guidance, advocacy, and information to divisional, regional and community leaders through consultation that will enable the company to meet its goal to deliver quality care.
• Support development, communication, training, and management of Care initiatives and programs company-wide.
• Interpret regulatory requirements related to training and provide interdepartmental guidance to support appropriate course selection.
• Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.

Requirements

• Minimum 5 years of nursing experience preferred.
• Current Registered Nurse (RN) license, Bachelor's in nursing preferred.
• Experience in curriculum design/development, clinical training/education or staff development and facilitation of education for adult learners required.
• Prior experience in Assisted Living and/or Skilled Nursing preferred.
• Prior experience in regulatory compliance and interpretation of regulations preferred.
• Prior experience with the Point Click Care clinical software platform or other electronic health record preferred.
• Ability to handle multiple priorities.
• Possess written and verbal skills for effective communication and the ability to facilitate small and large group presentations.
• Demonstrates effective critical thinking skills.
• Demonstrated proficiency in computer skills, Microsoft Office, and ability to learn new applications.