Manager, Clinical Operations

University of Iowa - Iowa City, IA

Full-time - Mid Level

Iowa City, IA

Educational Services

About the position

The Manager of Clinical Operations at Iowa Health Care will serve as a trusted advisor to the Chief Operating Officer (COO), focusing on enhancing operational efficiency across the patient care platform. This role involves strategic planning, effective communication, and collaboration with various stakeholders to ensure high-quality patient care and operational excellence.

Responsibilities

• Collaborate with the COO on projects to enhance operational efficiency.
• Develop, monitor, and manage outcomes of initiatives to improve operational efficiency.
• Assist in defining operational strategy formulation and execution.
• Participate in strategic planning processes aligned with operational goals.
• Develop and implement action plans to achieve strategic objectives and key performance targets.
• Lead planning and programming of key COO meetings; draft presentations and provide talking points.
• Serve as liaison between staff, executives, senior leaders, and COO regarding operational proposals and projects.
• Optimize information flow to the COO by ensuring metrics and reporting systems are in place.
• Build and develop relationships at all levels within the organization.
• Utilize financial and operational metrics to inform decision-making and drive performance improvement initiatives.
• Prepare or assist in developing annual budgets and providing financial projections and recommendations.
• Serve as an advisor to the COO in planning clinical and fiscal operations.
• Identify patient care needs and forecast service trends to ensure high-quality patient care.
• Collaborate with medical and operational teams to ensure patient delivery meets institutional standards.

Requirements

• Master's degree in Health Administration, Public Health, Business Administration, or equivalent experience.
• 3 years of related business or operational management experience, including interaction with executive leadership.
• Experience with data analysis, budget management, and/or cost analysis.
• Ability to collaboratively work on large, complex projects and in multi-disciplinary teams.
• Demonstrated experience and proficiency with computer applications and software programs.
• Excellent written and verbal communication and interpersonal skills.
• Demonstrated commitment to a welcoming and respectful workplace environment.
• Ability to effectively plan, organize, and manage time.

Nice-to-haves

• Experience using and extracting data from an electronic medical record (EMR) system, such as EPIC.
• Demonstrated knowledge of process improvement methodologies.
• Knowledge of systems, policies, and procedures at University of Iowa and University of Iowa Health Care.

Benefits

• Full-time position with competitive salary range.
• Opportunity to work in a collaborative environment with executive leadership.