Manager, Community Engagement and Outreach

Museum Of Science - Boston, MA

Full-time

Boston, MA

Museums, Historical Sites, and Similar Institutions

About the position

The Community Engagement and Outreach Manager plays a pivotal role in bridging the gap between the Museum and the diverse communities it serves. This position is dedicated to fostering meaningful relationships with local organizations and community groups, ensuring that the Museum's mission of providing inclusive, high-quality science learning opportunities is realized. The Manager will actively cultivate partnerships that address the unique needs of these external groups, thereby enhancing the Museum's outreach and engagement efforts. In this role, the Manager will be responsible for managing a portfolio of 30-50 community partnerships, focusing on equitable access to science education. This involves collaborating with the Research and Evaluation team to conduct 5-10 research initiatives annually, measuring the impact of programs and ensuring they align with community needs. The Manager will also assist in planning and marketing 6-8 weekend events each year that celebrate diverse cultural experiences, thereby promoting inclusivity within the Museum. A significant aspect of this position is the development of bilingual programs, with a target of creating 20-25 bilingual products annually in collaboration with the MOS en Español team. The Manager will also coordinate the use of the Museum's community space by 25-40 outside organizations, ensuring smooth integration into Museum activities. Additionally, the Manager will work with internal teams to develop strategies that enhance visitor engagement and access, supporting 2-4 spotlight initiatives each year. Key deliverables include maintaining an active community presence, developing systems for tracking community engagement, facilitating cross-departmental collaboration, and ensuring that diverse communities are integrated into Heritage Month events. The Manager will also lead the design and implementation of bilingual offerings and oversee the efficient operation of the Museum's community space, ensuring responsiveness to external groups' needs. Finally, the Manager will create channels for the Museum to listen to and learn from communities that have been historically excluded from full participation in science, thereby creating more relevant educational experiences.

Responsibilities

• Build and maintain 30-50 relationships with external organizations and community groups, fostering equitable access to science education.
• Collaborate with the Research and Evaluation team to measure program impact through 5-10 research initiatives annually, ensuring programming meets community needs.
• Assist with planning, marketing, and recruiting for 6-8 weekend events each year, promoting diverse cultural experiences within the Museum.
• Contribute to the creation of 20-25 bilingual products per year, in collaboration with the MOS en Español team, to engage both English and Spanish-speaking communities.
• Support and host 25-40 outside organizations using the Museum's community space, ensuring smooth coordination and integration into Museum activities.
• Work with internal teams to develop strategies that enhance visitor engagement, communication, and access, supporting 2-4 spotlight initiatives annually.
• Actively engage in community efforts, ensuring equitable access to Museum resources for underserved populations.
• Develop systems for tracking community engagement and gaps, ensuring the Museum reaches underrepresented groups.
• Facilitate communication and alignment between departments to create inclusive, accessible, and culturally relevant programming.
• Collaborate with senior leadership to ensure diverse communities are integrated into Heritage Month events, amplifying their cultural significance.
• Lead the design and implementation of bilingual products, enhancing accessibility for Spanish-speaking visitors.
• Oversee the Museum's community space use, ensuring efficient operations and responsiveness to the needs of external groups.
• Develop channels for the Museum to listen to and learn from communities excluded from full participation in science, creating more relevant educational experiences.

Requirements

• Post-high school coursework or associate's degree in a related field required.
• Minimum of 5 years' experience in STEM education, community engagement, or related fields.
• Proven ability to develop and implement effective outreach strategies in diverse community settings.
• Bilingual (English/Spanish) preferred.
• Experience working with Smartsheet, Salesforce, and Salesforce Marketing Cloud preferred.
• Strong organizational, communication, and project management skills.
• Ability to lift 30-50 pounds of equipment/supplies as needed.