Manager, Content Distribution Engineering

$138,900 - $186,200/Yr

Unclassified - Santa Monica, CA

Full-time - Manager

Santa Monica, CA

About the position

As a Manager in Content Distribution Engineering at Disney Entertainment & ESPN Technology, you will lead a team focused on caching technology, distributed networking, and operational experience in CDN edge services. This role is pivotal in supporting the Media Distribution Operations teams, ensuring the health and performance of video distribution systems while managing complex issues and driving improvements in a fast-paced environment.

Responsibilities

• Manage a team of engineers charged with the support and engineering of Video Distribution.
• Execute within established process frameworks for Incident, Problem and Change Management based on ITIL standards.
• Monitor health and performance of video distribution.
• Investigate, document and resolve complex issues.
• Work with Development and Operations teams to provide analysis, tuning and improvements.
• Work with individual engineers to map out career growth and goals.
• Guide an engineering team in its ownership of systems and processes.
• Create an environment of trust for people to be themselves and able to excel.
• Provide input for stakeholders and decision makers in architecture, roadmap, and product.
• Communicate architecture, roadmap, and product objectives to engineers and gather feedback for stakeholders.
• Champion cross-team projects.
• Coach and mentor other specialists on the team to ensure that all software utilizes Disney and industry best practices.
• Collaborate efficiently with product management, technical program management, operations, and other engineering teams to capture requirements, drive implementation, and provide transparency.

Requirements

• Bachelor's degree, and/or equivalent work experience.
• 8+ years' experience in engineering.
• Experience in content distribution networks.
• An ability to work both independently and collaboratively.
• Strong discipline to delegate work and focus on solving management problems.
• Comfortable driving complex and high profile projects without overextending personal health or well-being of your team.
• Strong communication skills and a desire to share your knowledge with team members and others at Disney.

Nice-to-haves

• Prior experience as a manager or technical lead of engineers.
• Experience with consumer facing services and high-scale systems.
• Experience deploying and scaling within a cloud infrastructure.
• Experience directly managing and mentoring a team.
• Experience working with remote global teams and a flexible schedule to meet in different time zones.

Benefits

• Medical insurance
• Financial benefits
• Bonus and/or long-term incentive units may be provided as part of the compensation package.