Manager, Crew Scheduling Operations - Limited Term

$70,000 - $92,000/Yr

Hawaiian Holdings - Honolulu, HI

Full-time - Manager

Honolulu, HI

Air Transportation

About the position

The Manager, Crew Scheduling Operations at Hawaiian Airlines is responsible for leading a team in a 24/7 operational environment, ensuring compliance with Federal Aviation Regulations and company policies. This limited-term position focuses on executing the operations strategy, managing crew scheduling, and fostering a culture of aloha and teamwork within the organization.

Responsibilities

• Expert on Crew Scheduling procedures based on the Federal Aviation Regulations and contractual applications.
• Leads and establishes duties for Crew Schedulers.
• Direct team on strategy for crew scheduling, focused on executing the airline's daily operation.
• Monitor and guide the team with planning for weekly and monthly scheduling needs and operational factors including irregular operations, emergency response, and service recovery.
• Liaison with the Director of Crew Scheduling and the Manager of Compliance and Training to develop the strategy for executing procedures to adhere to contractual requirements.
• Coordinate with Systems Operations Control Center (SOCC) and other SOCC employees regarding contractual interpretation, staffing challenges, and Crew Scheduling impacts.
• Work with SOCC, Inflight, Flight, and Airport Operations teams to discuss delays and methods for mitigation from a crew perspective.
• Partner with the Director of Crew Scheduling and the Manager of Compliance and Training to form the crew scheduling committee to resolve crewmember issues and concerns.
• Support the Crew Scheduler team through effective performance management and ongoing feedback.
• Manage Crew Scheduler accountability and performance across the team, aligned with time management.
• Assist the Manager of Compliance and Training with responding to crewmember scheduling inquiries.
• Ensure compliance with all Corporate procedures and policies.
• Foster a work culture based on Company purpose and values.

Requirements

• Associates degree or equivalent work experience.
• Two years experience working with labor contracts and federal aviation requirements.
• At least one year experience managing a team.
• Excellent communication skills both verbal and written.
• Ability to lead group discussions and training exercises.
• Ability to work well across multiple organizations to obtain support and compliance.

Nice-to-haves

• Five years Crew Scheduling experience.
• Three years experience managing a team of greater than ten people.
• Experience working with Federal Aviation Regulations part 117 and 121.467.

Benefits

• Competitive base salary
• Variable compensation opportunities
• Comprehensive total rewards package