Biontech Ag - Cambridge, MA
posted 5 months ago
As a Manager in CTSM Patient Operations Logistics at BioNTech, you will play a pivotal role in overseeing the operations specialists responsible for patient care within clinical trials. Your primary responsibilities will include hiring, training, and evaluating the performance of the operations team to ensure they meet the highest standards of patient care. You will establish and refine processes and author procedures that support the end-to-end patient care journey, ensuring that all operations align with regulatory requirements and internal policies. This role requires you to author, review, and update essential documents such as Standard Operating Procedures (SOPs) and templates, ensuring that all documentation is current and compliant with industry standards. In addition to operational oversight, you will monitor trends and identify improvement opportunities within the Patient Operations team. You will represent Clinical Trial Supply Management (WP08) in both internal and external project and trial teams, acting as a liaison to ensure that all aspects of patient operations are effectively communicated and executed. Your adherence to regulatory requirements and procedures will be critical in maintaining the integrity of the clinical trial process and ensuring the safety and well-being of trial participants.