Manager, Customer Care Technical Operations
Kforce•Los Angeles, CA
450d
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About The Position
The Manager of Customer Care Technical Operations is responsible for overseeing system improvements and managing user access and provisioning for various applications. This role involves collaboration with cross-functional teams, testing and approving system changes, and ensuring effective integration and reporting. The manager will also work closely with the Call Center to implement necessary changes and provide data-driven recommendations to enhance customer support operations.
