Manager, Customer Experience
Party City•Woodcliff Lake, NJ
493d
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About The Position
The Manager of the Experience Care Center at Party City is responsible for redefining the customer service experience by focusing on both customer and team member needs. This role emphasizes creating a proactive and solution-oriented environment for all interactions, ensuring excellence in service delivery. The ideal candidate will drive innovation and collaboration, transforming the care center into a comprehensive resource for customer inquiries and support.
