Manager, Customer Experience
American Hospital Association•Chicago, IL
499d•$109,000 - $131,000•Hybrid
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About The Position
The Manager, Customer Experience at the American Hospital Association (AHA) is responsible for ensuring an exceptional customer service experience for AHA members and other customer audiences. This hybrid role focuses on aligning strategy and resources to achieve AHA's goals, driving process improvements, and implementing best-in-class tools like Zendesk to enhance customer support and experience design.
