Manager, Customer Support
Planet Dds•Atlanta, GA
450d•$100,000 - $110,000
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About The Position
As a Customer Support Manager at Planet DDS, you will oversee the Tier One customer support team, ensuring peak efficiency and excellent service delivery. This role is crucial for mentoring supervisors, developing support technicians, and implementing strategies to enhance service quality and customer satisfaction. You will collaborate with various departments to streamline processes and drive improvements based on customer feedback.
