Manager - Cyber Security Operations

$114,000 - $200,000/Yr

Wendy's - Dublin, OH

Full-time - Manager

Dublin, OH

5,001-10,000 employees

Food Services and Drinking Places

About the position

The Manager of Cyber Security Operations at Wendy's is responsible for overseeing the 24/7 cyber security activities for the brand. This role involves leading a team focused on threat detection, threat hunting, and threat intelligence, while collaborating with a third-party Managed Service Provider (MSP) to ensure effective security measures. The position also includes managing escalated incidents, coordinating responses to cyber threats, and ensuring compliance with information security regulations.

Responsibilities

• Manage and set priorities for the design, maintenance, development, and evaluation of the Security Operations team and infrastructure.
• Enhance the company's threat detection, threat intelligence, threat hunting, and incident response capabilities.
• Manage external relationships with strategic partners.
• Manage operational costs and contribute to the annual budgeting process.
• Provide foundational security services to the Wendy's franchise system.
• Direct and oversee cyber incident response for the Wendy's system as a core member of the Incident Response Team (IRT).
• Act as the liaison between the technical response team and IT senior leadership during incidents.
• Review, update, and ensure compliance with Wendy's Information Security Incident Management Playbooks.

Requirements

• High School Diploma required, Bachelor's Degree in Computer Science or MIS preferred.
• 8 - 10 years of Information Technology/Information Security experience.
• Strong background in threat detection, threat intelligence, and threat hunting.
• Experience with enterprise security tools such as SIEMs, EDR, Threat Intelligence Platforms, and email security gateways.
• Knowledge of digital forensic investigation/analysis and advanced incident handling.
• Experience with the functions and management of SIEM, EDR, ESG, and TIP tools.
• Strong interpersonal, written, and oral communication skills.
• Ability to prioritize and execute tasks in a high-pressure environment.
• Experience working in a team-oriented, collaborative environment.
• Industry-specific certification from SANS/GIAC, ISC2, etc.
• Experience working for a globally distributed retail organization.
• Experience with Microsoft Security tools such as Sentinel and Defender.

Nice-to-haves

• Experience with advanced incident investigation techniques.
• Familiarity with compliance regulations in the retail sector.

Benefits

• Parental leave
• Employee assistance program
• 401(k) matching