eBay-posted 9 months ago
$211,536 - $262,900/Yr
Full-time • Manager
San Jose, CA
Professional, Scientific, and Technical Services

At eBay, we're more than a global commerce leader — we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of commerce for enthusiasts. Our customers are our passion, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

  • Improve eBay's execution framework using processes, systems, and data.
  • Partner with eBay's leaders, product management, analytics, data science, engineering, and design to identify areas of opportunity, size impacts and drive insights into operational plans.
  • Use predictive analytics to inform marketplace level decisions and ensure solutions meet eBay's stated goals and objectives while accounting for changing market and economic conditions.
  • Create overarching infrastructure and operational strategy to drive measurable impact and scale across eBay's areas of focus.
  • Ensure that the needs of eBay's international teams are well represented.
  • Drive strategic insights by integrating strategic, operational, and analytical standard processes to secure agreement from multiple partners for long-term solutions.
  • Influence leaders across eBay by building culture, establishing standards, and achieving goals.
  • Analyze and identify opportunities by driving analysis of key problems to identify the next big opportunity to improve customer experience and trust for buyers and sellers on eBay's platform.
  • Define and monitor metrics by building and developing key performance indicators (KPIs) to track the trust experience of users on eBay's platform.
  • Monitor the metrics and understand the root causes behind the metric's movement.
  • Define business objectives and measure progress in achieving results demonstrating strong commitment towards goals and driving complex projects focused on reducing customer contacts, improving cost, quality, customer experience, and delivering bottom line savings.
  • Master's degree, or foreign equivalent, in Computer Science, Statistics, or a closely related field plus three years of experience in the job offered or a related occupation.
  • Employer will accept a Bachelor's degree, or foreign equivalent, in Computer Science, Statistics or a closely related field plus five years of experience in the job offered or a related occupation.
  • Leverage large datasets (querying using SQL or other, similar language) to help shape product and business decisions (3 years).
  • Data analysis/modeling and statistical programming via Python and/or R (3 years).
  • Use of descriptive analytics to develop, maintain, and automate data analysis and data visualization (i.e. Tableau) (3 years).
  • Statistical Modelling / Machine Learning (3 years).
  • Product Experimentation: A/B testing/hypothesis testing (3 years).
  • Database management (ETL processing) (3 years).
  • Defining Key Product Indicators (KPIs) (3 years).
  • 401(k) eligibility
  • various paid time off benefits, such as PTO and parental leave
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