Manager, Digital Global Change

W.R. Grace - Columbia, MD

Full-time - Senior

Columbia, MD

Chemical Manufacturing

About the position

We are hiring a Digital Manufacturing Global Change Manager who will report to the Director of Digital Manufacturing and have a dotted line reporting relationship to the Enterprise Change Management Leader. This position is based at our corporate headquarters in Columbia, MD. Grace is embarking on a comprehensive digital transformation of its manufacturing network, which includes the introduction of wireless and mobile technologies to enhance the efficiency of chemical operations. The Global Change Manager will be instrumental in developing and implementing change management strategies that maximize the adoption and effective use of these technologies by front-line manufacturing teams. The Change Manager will focus on the human aspect of digital transformation, ensuring that communication is robust and effective across all stakeholders involved in the change process. This role requires a proactive approach to managing change, with an emphasis on measuring progress, identifying barriers, and improving employee satisfaction throughout the transition. The successful candidate will be responsible for defining success metrics, monitoring change progress, and ensuring that all team members have the necessary resources to implement changes successfully. In addition, the Change Manager will collaborate closely with various teams, including user experience and training departments, to ensure that feedback from employees is incorporated into the change process. This role will also involve conducting impact analyses, assessing change readiness, and establishing change networks to facilitate smooth transitions. The Change Manager will develop comprehensive communication plans to keep employees informed about changes to their work environment and requirements, and will evaluate the effectiveness of change management strategies based on employee feedback and other relevant metrics.

Responsibilities

• Lead and implement change initiatives to support Manufacturing Digital Transformation.
• Measure and report progress on specific goals or outcomes, such as identifying and resolving barriers to change or improving employee satisfaction with the change process.
• Define metrics, measure success, and monitor change progress.
• Communicate effectively with all stakeholders involved in the change process, including employees, managers, customers, suppliers, contractors, and other third parties.
• Provide input, document requirements, and lead the implementation of training programs, in partnership with enterprise departments, as appropriate.
• Collaborate closely with the user experience team to ensure that feedback and comments from the affected employees translate to action.
• Develop plans for change management based on research and analysis of existing conditions and needs.
• Conduct impact analyses, assess change readiness, identify stakeholders, and establish change networks.
• Establish timelines for each phase of the change process, such as training and education for employees, followed by implementation and monitoring of results.
• Ensure that all team members have the necessary resources and support to implement the changes successfully.
• Develop communication plans to inform employees about changes to their work environment or work requirements.
• Evaluate the effectiveness of change management approaches based on employee satisfaction levels and other metrics.
• Equip leaders with the tools they need to effectively manage change in their departments.
• Stay connected with the change management at the organizational level, Enterprise Change Management.

Requirements

• Bachelor's Degree or equivalent level.
• Change Management certified.
• Minimum of 7 years' experience leading large scale projects and change initiatives across global regions leveraging change management tools and engaging in a high degree of stakeholder management.
• A solid understanding of how people go through a change and the change process.
• Experience and knowledge of change management principles, methodologies, and tools.

Nice-to-haves

• Prosci Methodology Certification to include ADKAR Model.
• Minimum of 5 years in the plant experience particularly leading change for front line operators.

Benefits

• Wellness program
• Paid holidays
• Health insurance
• Dental insurance
• Tuition reimbursement
• Parental leave
• Vision insurance
• 401(k) matching
• Life insurance