Manager, Digital Marketing

$88,000 - $110,000/Yr

Essex Property Trust - Irvine, CA

posted 3 months ago

Full-time - Mid Level
Irvine, CA
Funds, Trusts, and Other Financial Vehicles

About the position

The Digital Marketing Manager position exists to enhance and optimize the company's digital presence, primarily through the effective management of the website and digital campaigns. The role's primary responsibilities include monitoring and improving website performance, ensuring content alignment with brand and business objectives, implementing SEO best practices, and enhancing the customer journey across digital touchpoints. This work is crucial in driving lead generation, improving user experience, and contributing to the overall marketing strategy, ensuring the company remains competitive in the digital landscape. Please note that this job position entails in-person office requirements for a minimum of 3 days per week: Mondays, Tuesdays, and Wednesdays, located at Essex's corporate offices in Irvine, Woodland Hills, San Mateo, and Bellevue. In this role, you will administer the Sitecore CMS for ongoing website updates and maintenance, including the cross-training of teams. You will monitor website performance metrics, troubleshoot technical issues promptly, and create SOPs and cross-training resources for team members. Regularly updating website content to ensure it is current, accurate, and engaging will be part of your responsibilities. You will work with internal teams to develop and post new content, including multimedia content, blog posts, and other resources. Ensuring website compliance with industry standards, legal requirements, and accessibility guidelines will also be essential. You will implement SEO best practices, conduct keyword research, and optimize website navigation and layout to improve visibility, search rankings, and user experience. Overseeing the website development roadmap, managing marketing projects, and balancing priorities to support acquisitions and new developments will be key aspects of your role. Additionally, you will optimize the customer journey and user experience across digital touchpoints, using data and feedback to increase engagement, conversion rates, and retention. Developing and implementing strategies to nurture leads and retain customers through effective digital interactions will be crucial to your success in this position.

Responsibilities

  • Administer the Sitecore CMS for ongoing website updates and maintenance, including the cross-training of teams.
  • Monitor website performance metrics, troubleshoot technical issues promptly, and create SOPs and cross-training resources for team members.
  • Regularly update website content to ensure it is current, accurate, and engaging.
  • Work with internal teams to develop and post new content, including multimedia content, blog posts, and other resources.
  • Ensure website compliance with industry standards, legal requirements, and accessibility guidelines.
  • Implement SEO best practices, conduct keyword research, and optimize website navigation and layout to improve visibility, search rankings, and user experience.
  • Oversee the website development roadmap, manage marketing projects, and balance priorities to support acquisitions and new developments.
  • Optimize the customer journey and user experience across digital touchpoints, using data and feedback to increase engagement, conversion rates, and retention.
  • Develop and implement strategies to nurture leads and retain customers through effective digital interactions.
  • Collaborate with web development to design, create, and optimize landing pages.
  • Implement, measure, and scale A/B testing initiatives and personalization strategies to improve conversion rates and user experience.
  • Ensure landing pages are aligned with campaign goals and target audience needs.
  • Manage website lead tracking and optimization efforts across all advertising partners.
  • Coordinate with content creators to develop compelling and relevant content for advertising and website updates.
  • Ensure all content aligns with brand guidelines and marketing objectives.
  • Review and approve content before publication to ensure quality and accuracy.
  • Generate detailed performance website reports for advertising performance, including PPC and ILS campaigns.
  • Ensure that digital campaign landing pages are aligned with campaign goals and tailored to the needs of the target audience.
  • Analyze data to identify trends, insights, and areas for improvement.
  • Present findings and recommendations to stakeholders in a clear and actionable manner.
  • Work closely with the marketing team to align advertising strategies with overall marketing goals.
  • Partner with IT and other key stakeholders to continually enhance and optimize the website.
  • Manage website budget and external vendors.
  • Stay informed on industry trends, innovative technologies, and best practices.

Requirements

  • Bachelor's degree in marketing, computer science, or a related field.
  • Master's or advanced degree in a relevant discipline, preferred.
  • 5-7 years of experience in website management and development within a related industry or multi-location enterprise organization, or an equivalent combination of education and experience.
  • Experience in multifamily and real estate sectors preferred.
  • Expert knowledge of Content Management Systems, particularly Sitecore.
  • High proficiency in HTML, XHTML, CSS design, and cross-browser/cross-platform compatibility.
  • Strong knowledge of SEO and applied tactical strategies to enhance organic traffic.
  • Proficiency in creating website design layouts using FIGMA and Adobe Suite.
  • Strong attention to detail with analytical and problem-solving skills.
  • Knowledge of Access, MySQL, W3C Web standards, and JavaScript is a plus.
  • 2-5 years of experience managing third-party vendors and leading project teams.
  • 2-5 years of direct report management experience preferred.
  • Certifications in Google Ads, Google Analytics, or relevant SEO tools.

Nice-to-haves

  • Experience in multifamily and real estate sectors preferred.
  • Knowledge of Access, MySQL, W3C Web standards, and JavaScript is a plus.

Benefits

  • Paid parental leave
  • Health insurance
  • Dental insurance
  • Paid time off
  • Parental leave
  • Vision insurance
  • 401(k) matching
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