Manager, Digital Marketing

$108,500 - $108,500/Yr

Takeda Pharmaceutical Company - Boston, MA

posted 3 months ago

Full-time - Mid Level
Remote - Boston, MA
Chemical Manufacturing

About the position

Join Takeda as a Manager, Digital Marketing, where you will serve as an omnichannel expert within the Mood Disorder Franchise & Digital Strategy Team. In this role, you will collaborate with cross-functional teams, including the Promotional Review Team, Insights & Analytics, Brand Strategy, and Digital Strategy subject matter experts, to create meaningful experiences for our customers, both tactically and creatively. Your contributions will be pivotal in ensuring that campaign messaging is executed across the right digital channels, enhancing customer engagement and satisfaction. As a Manager, you will be responsible for owning the Customer Experience (CX) Maps, Digital Message Maps, Digital Asset Catalogue, and Digital Agency Roadmaps. This involves keeping these resources up to date and ensuring alignment with cross-functional team members. You will develop operational plans for campaign execution, set metrics, and measurement plans to track performance effectively. Collaborating with digital subject matter experts and Marketing Intelligence, you will create omnichannel experiences that resonate with our customers. Your role will also involve closely monitoring campaign performance across various digital marketing channels, including Web, CRM, Paid Media, and Field Marketing. You will evaluate the effectiveness of these channels and work with subject matter experts to optimize both channel and content based on performance data. Additionally, you will lead campaigns through medical, legal, and regulatory reviews, ensuring compliance with industry standards. In managing external agencies, you will hold them accountable to Takeda's policies, standards, timelines, and budgets, ensuring that all marketing efforts align with the company's strategic goals. This position is currently classified as "hybrid" in accordance with Takeda's Hybrid and Remote Work policy, allowing for a flexible work environment that promotes work-life balance.

Responsibilities

  • Collaborate with the Brand Strategy team and Digital Strategy team channel owners to ensure campaign messaging is executed across the right digital channels.
  • Own the CX Maps, Digital Message Maps, Digital Asset Catalogue, and Digital Agency Roadmaps, keeping them up to date and aligned with cross-functional team members.
  • Develop operational plans for campaign execution, setting metrics and measurement plans.
  • Work with digital subject matter experts and Marketing Intelligence to create omnichannel experiences for customers.
  • Continuously monitor campaign performance within digital marketing channels (Web, CRM, Paid Media & Field Marketing) and optimize based on performance data.
  • Translate data into actionable insights to enhance customer experience.
  • Lead campaigns through medical, legal, and regulatory reviews.
  • Identify and manage agencies, holding them accountable to Takeda's policies, standards, timelines, and budgets.

Requirements

  • Bachelor's Degree
  • 5+ years of digital marketing experience in healthcare, consumer packaged goods, financial services, or at a digital agency.
  • Complete understanding of digital marketing with an analytics and test-and-learn mindset.
  • Ability to think big picture while managing execution of multiple tactics by engaging key stakeholders within Takeda and with agency representatives.
  • Industry knowledge of the pharmaceutical industry and ability to quickly learn the disease state.
  • Understanding of digital marketing strategy and the right channels/mix needed to achieve brand goals.

Nice-to-haves

  • Experience in commercial pharmaceutical or with an innovative healthcare-related organization.

Benefits

  • Medical, dental, and vision insurance
  • 401(k) plan with company match
  • Short-term and long-term disability coverage
  • Basic life insurance
  • Tuition reimbursement program
  • Paid volunteer time off
  • Company holidays
  • Well-being benefits
  • Up to 80 hours of sick time per calendar year
  • Accrual of up to 120 hours of paid vacation for new hires.
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