Manager, Digital Media, Walmart Creator Operations

$96,000 - $186,000/Yr

Walmart - Hoboken, NJ

Full-time - Manager

Onsite - Hoboken, NJ

General Merchandise Retailers

About the position

The Manager of Walmart Creator will drive brand safety strategy and processes to develop a trusted and safe community within Walmart's affiliate marketing platform. This role involves improving guidelines, managing risks, and developing escalation processes in collaboration with cross-functional teams. The position is integral to the Walmart Creator business team and requires a strong focus on data-driven decision-making and proactive risk mitigation.

Responsibilities

• Drive the Walmart Creator acceptance and vetting process by developing both automated and manual programs.
• Develop and integrate internal measurement models, dashboards, and programs.
• Conduct investigations into content-related risks and implement strategies to proactively mitigate risks.
• Socialize clear and concise documentation of investigative findings and recommendations to key stakeholders.
• Proactively identify potential issues and risks, and develop and implement preventative measures while prioritizing safety, integrity, and authenticity.
• Make data-backed recommendations to improve the program.
• Continuously evolve practices and strategy to ensure the program is best-in-class from an industry perspective.
• Develop scorecards, operational KPIs, and regular reporting on the analytics for the above.

Requirements

• Minimum of 4+ years of experience in a related work area (e.g Marketing Operations, Affiliate Marketing, Digital Media).
• Experience working in content moderation is a plus.
• Experience working in and implementing AI tools.
• Project management background, certification, or experience would be great.
• Analytically minded - leverages data to drive decision-making.
• Ability to translate business objectives into marketing objectives and operational requirements.
• Comfortable operating in gray space and provides quick solutions to complex problems.
• Highly organized and detail-oriented, with an eye towards building new processes and frameworks that enable efficiency and scalability.
• Builder mentality, ability to build programs from the ground up and self-start with little direction.
• Forward-thinking and skilled at building proactive strategic frameworks.

Nice-to-haves

• Established industry relationships and experience working with marketing leaders and partner organizations.
• Gravitas to advocate, influence, and gain buy-in both internally and externally.
• Effective communication and presentation skills.

Benefits

• 401(k) match
• Stock purchase plan
• Paid maternity and parental leave
• PTO
• Multiple health plans
• Performance-based bonus awards
• Medical, vision, and dental coverage
• Company-paid life insurance
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U education benefit program for associates.