Manager, Digital Product Creation, Product Development/Fabric R&D

$103,600 - $137,300/Yr

Gap - New York, NY

Full-time - Mid Level

New York, NY

5,001-10,000 employees

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The DPC Lead - Product Development + Fabric R&D at Gap is responsible for supporting the Digital Product Creation (DPC) team in all aspects of the DPC creation strategy, process, and training. This role requires a strong technological vision and a genuine interest in digital innovation, particularly in 3D technology. The DPC Lead will assist in developing training materials, streamline digital workflows, manage vendor relationships, and actively participate in cross-brand collaborations to align DPC strategies with business objectives.

Responsibilities

• Support the development of DPC training materials and training sessions for Product Development + Fabric R&D teams.
• Identify areas of training improvement for further upskilling.
• Help develop a strong DPC onboarding experience for high user system adoption.
• Streamline and recommend efficiencies in digital workflows.
• Support in Change Management approach and overall communication of the DPC program.
• Help identify new ways of working to improve the P2M calendar.
• Lead Proof of Concepts (POCs) for new processes and system enhancements.
• Collaborate with brand and cross-brand peers to define the DPC strategy.
• Manage vendor relationships and digital quality standards.
• Participate in cross-brand, internal team, and third-party solution meetings.
• Test system beta upgrades for DPC tools.
• Identify and track DPC asset KPIs, progress, and deliverables.
• Organize and update digital libraries.

Requirements

• Experience in Product Development or Fabric R&D at a medium to large company preferred.
• Excellent skills in the creation and delivery of process training.
• Ability to work cross-functionally with different teams.
• Strong presentation skills and ability to influence within an organization.
• Extremely organized with experience in project management and documentation.
• High eagerness to learn new technology and create new ways of working via technology.
• Ability to switch between projects with high ambiguity and reprioritize deliverables as needed.
• Problem-solver and solution-driven with excellent verbal and written communication skills.

Nice-to-haves

• General awareness of 3D Design tools is preferred.

Benefits

• 401(k) matching
• Dental insurance
• Employee stock purchase plan
• Health insurance
• Life insurance
• Paid time off
• Store discount