Manager - Digital Product Management

$90,000 - $165,000/Yr

American Express - Phoenix, AZ

Full-time - Mid Level

Phoenix, AZ

Credit Intermediation and Related Activities

About the position

The Manager of Digital Product Management at American Express is responsible for leading the development and execution of innovative spend management tools aimed at enhancing the financial health of small business customers. This role involves collaborating with cross-functional teams to deliver impactful features that optimize spending and drive revenue growth. The ideal candidate will have a strong background in product management, with a focus on delivering solutions that meet evolving customer needs in a fast-paced environment.

Responsibilities

• Own the end-to-end delivery of product development for specific features within the Blueprint Spend Management initiative.
• Collaborate with strategy, design, engineering, and cross-functional teams to define, prioritize, and execute the product roadmap.
• Proactively identify and address potential roadblocks or risks, ensuring smooth delivery of product features.
• Develop and maintain clear product roadmaps, setting priorities based on business needs, customer insights, and performance metrics.
• Lead the product lifecycle from concept through to execution, ensuring delivery on time and within scope.
• Use data-driven insights to monitor product performance and iteratively refine product features.
• Facilitate communication with key stakeholders, providing regular updates on product progress and success metrics.
• Adapt product roadmaps based on emerging market trends and evolving customer needs.
• Prepare and present product strategies, roadmaps, and updates to senior leadership.

Requirements

• 3-5 years of confirmed experience in product management, product development, or a related function, preferably within a financial services or technology company.
• Demonstrated success in leading product development initiatives from concept to execution.
• Strong experience collaborating with cross-functional teams to drive product outcomes.
• Proven track record when defining and driving a product roadmap while leading multiple priorities concurrently.
• Excellent communication skills, with the ability to present complex ideas effectively.
• Strong analytical and problem-solving skills, with experience using data to inform product decisions.
• Familiarity with agile methodologies and product development frameworks.
• Bachelor's degree in business, computer science, engineering, or an equivalent field.

Nice-to-haves

• Master's degree (MBA) or equivalent.
• 5+ years of experience in product development or product management roles with a focus on small business solutions or financial services.
• Experience with spend management products, payments, or related financial tools.
• Solid understanding of small business customer needs and the financial tools they use.
• Experience leading presentations and providing updates to senior executives.

Benefits

• Paid parental leave
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Retirement plan