American Express - Phoenix, AZ
posted 3 months ago
As a Manager of Digital Product Solution Design at American Express, you will play a pivotal role in shaping the business architecture of Risk Capabilities. This position is both business and technology facing, requiring you to map business processes to capabilities and provide end-to-end solutions for prioritized features using program increments. You will ensure a flexible and global system/capability design, along with a 1-2 year capability roadmap that includes performance, availability, and test automation. Your collaboration with product managers, business managers, and engineering leaders will be crucial in converting business ideas and visions into a comprehensive development roadmap. In addition to the architectural responsibilities, you will be tasked with developing a multi-year strategy to modernize platforms within American Express. This includes managing day-to-day solution management cadence within the SAFE (Scaled Agile) framework for Authorizations processes. Your success in this role will depend on your ability to ensure that platform transformations meet the evolving needs of risk management through continual innovation. You will be expected to design new use cases that fuel growth, reduce time to market, and manage losses effectively. Strong organizational, technical, and creative problem-solving skills are essential, as is the ability to influence stakeholders across multiple levels of leadership. You will work in a dynamic, complex environment and under deadline pressures, propagating architectural flows and governance to scrum teams and/or SAFE trains to deploy new business features across markets and products for risk management.