Manager, Digital Products, Madison Ave, New York City, NY

Santander Bank - Miami, FL

Full-time - Mid Level

Miami, FL

Credit Intermediation and Related Activities

About the position

The Manager of Digital Products at Santander US is responsible for the strategic development and execution of digital banking projects and programs. This role involves researching, developing, and implementing competitive banking products and services across various markets, ensuring they meet regulatory standards while maximizing profitability. The manager will drive digital products to balance user needs, business objectives, and technical feasibility, facilitating collaboration across multiple teams to deliver effective solutions.

Responsibilities

• Research, develop, and implement competitive banking products and services.
• Plan, direct, and facilitate all phases of the product life cycle from inception to market introduction.
• Drive digital products towards a balance between user needs, business objectives, and technical feasibility.
• Provide direction on the development, testing, and refinement of UX prototypes in an agile environment.
• Refine requirements and maintain a prioritized backlog for the team.
• Facilitate solutions across the organization, collaborating with legal, risk, operations, UX, and technology teams.
• Perform User Acceptance Testing to ensure deliverables meet original goals and KPIs.

Requirements

• Bachelor's Degree or equivalent work experience in a technology-related field.
• 5+ years of project execution experience.
• 5+ years of experience working within a cross-functional team using Agile/Scrum methodologies.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
• Excellent relationship building and communication skills.
• Organized and polished meeting management skills.

Nice-to-haves

• Experience with Agile tactics and tools.