Manager, Direct Sales

$75,500 - $98,000/Yr

Ziply Fiber - Butte, MT

Full-time - Manager

Butte, MT

Administrative and Support Services

About the position

The Manager, Direct Sales at Ziply Fiber is responsible for building and leading a local sales team focused on residential sales, including door-to-door sales in neighborhoods, multi-dwelling units (MDUs), and small to mid-size businesses. This role involves hiring, training, and managing a team of Direct Sales Account Executives, as well as collaborating with marketing and sales training teams to enhance sales performance and community engagement.

Responsibilities

• Hire, onboard, train, support, and manage a high performing sales team of 10+ Direct Sales Account Executives.
• Facilitate the creation of e-learning and classroom sales training materials in collaboration with the Sales Trainer.
• Host community building events as new fiber areas and properties are launched.
• Assist in building new reporting processes for the sales team.
• Meet and exceed monthly sales performance expectations for all sales channels.
• Monitor and evaluate sales performance reporting dashboards with the BI team.
• Create and monitor lead and lag sales performance measurements.
• Collaborate with the marketing team on strategy, communication, and collateral material creation and distribution.
• Track operational expenses, process mileage reimbursements, and payments to community event organizers.
• Monitor industry developments and apply critical thinking for strategic and customer impact analysis.

Requirements

• Bachelor's degree desired, advanced degree preferred.
• 1+ years of Telecom industry experience.
• 1+ years of Sales Supervisory experience.
• Documented record of meeting and exceeding sales performance expectations.
• Excellent communication and customer service skills.
• High proficiency in MS Office products.
• Strong financial analysis and project management abilities.
• Competency in making data-driven business recommendations.
• Analytical and problem-solving aptitude.
• Must have reliable transportation and be willing to travel as needed.
• Must have and maintain a valid driver's license, auto insurance, and satisfactory driving record.

Nice-to-haves

• Ability to work independently and apply sound judgment and reasoning skills to a variety of situations.
• Ability to multi-task and collaborate effectively with other personnel to meet deadlines.
• Strong verbal and written communication, attention to detail, and organizational skills.
• Ability to work within critical deadlines.
• Ability to adjust to rapidly changing priorities and schedules.
• Ability to provide excellent customer service.

Benefits

• Competitive salary with target commissions.
• Opportunities for professional development and training.