Manager, Employee Relations

$108,100 - $155,400/Yr

Campbell Soup - Camden, NJ

Full-time - Mid Level

Camden, NJ

Food Manufacturing

About the position

The Manager, Employee Relations is responsible for supporting the design and execution of the company's Employee Relations Center of Expertise (ER COE) strategy, including the centralization of salaried exempt and salaried non-exempt ER activities. This role is also accountable for managing and resolving complex ER issues. This role is responsible for developing and maintaining enterprise ER resources, processes, and tools. This role involves conducting thorough internal employee-related investigations, analyzing data to identify trends, and providing strategic recommendations to improve ER policies and practices. The Manager, Employee Relations will work closely with HR leaders, business partners, and in-house counsel to ensure compliance with employment laws and regulations, and to promote a positive workplace culture.

Responsibilities

• Support the design and execution of the ER COE strategy, including the centralization of salaried exempt and salaried non-exempt ER activities.
• Design the reason for change/the change story required to mature our ER approach and outcomes.
• Navigate senior leadership and other key stakeholders to gain alignment to the reason for change and the implementation plan.
• Manage and resolve complex ER issues, including disciplinary actions, counseling, performance improvement plans, and workplace conflicts.
• Conduct thorough investigations into employee complaints, including Integrity Hotline reports and concerns related to alleged harassment or discrimination and policy violations.
• Clearly and professionally document findings and provide recommendations for resolution.
• Develop, implement, and update ER policies and procedures to ensure legal compliance and alignment with company values.
• Monitor changes in employment laws and regulations and, working with in-house counsel, ensure relevant company policies are updated accordingly.
• Lead people-based compliance activities, including providing guidance and training to managers and employees on ER best practices and compliance.
• Analyze ER data to identify trends, patterns, and areas for improvement.
• Develop and maintain dashboards and reports that track key ER metrics.
• Present findings and strategic recommendations to senior leadership to inform decision-making.
• Collaborate with HR and business leaders to develop and implement strategies to enhance employee engagement and retention.
• Conduct exit interviews and analyze feedback to identify opportunities for improving the employee experience.
• Support initiatives aimed at building a positive and inclusive workplace culture.
• Act as a mediator in conflict resolution processes, facilitating discussions between employees and between managers and employees to resolve disputes.
• Provide coaching and support to managers on handling difficult employee situations.
• Promote and model effective conflict resolution techniques and practices.
• Develop and deliver training programs on ER topics, including conflict resolution, performance management, and compliance.
• Provide ongoing education and resources to managers and employees to promote a healthy work environment.
• Identify and mitigate risks related to employee relations issues.
• Ensure that employee relations activities are conducted in a manner that protects the company's reputation and legal standing.
• Maintain accurate and confidential records of employee relations cases and investigations.

Requirements

• Bachelor's degree required; preferably in Human Resources or business-related field. Master's degree a plus.
• Minimum of 8 years of Human Resources experience, including generalist and/or employee relations experience.
• Strong HR background in HR operations/delivery (credible activist, operational executor).
• Must have the ability to both design strategy and gain senior stakeholder alignment for the strategy, as well as execute core components of the strategy.
• Must possess a sense of urgency, take initiative, be a self-starter, be comfortable working independently, and be curious.
• Must be an excellent communicator, including written communication, and be able to clearly and succinctly recap complex matters (like internal investigations) in summary memos or reports.
• Strong leadership, facilitation, project management, and problem-solving skills.
• Ability to work cross-functionally with all levels of employees and management.
• Willingness to take a position, to show personal initiative, and to persevere in the face of significant challenges and obstacles.
• Must have the ability to set priorities and make tradeoff decisions in a dynamic environment.

Benefits

• Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners).
• Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.
• Campbell's offers unlimited sick time along with paid time off and holiday pay.
• If in WHQ - free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store.
• Giving back to the communities where our employees work and live is very important to Campbell's. Our "Campbell's Cares" program matches employee donations and/or volunteer activity up to $1,500 annually.
• Campbell's has a variety of Employee Resource Groups (ERGs) to support employees.