Manager - Employee Relations

$80,000 - $80,000/Yr

Bally's Chicago - Chicago, IL

Full-time - Mid Level

Chicago, IL

About the position

The Manager - Employee Relations at Bally's Chicago is responsible for overseeing all aspects of labor and employee relations within the organization. This role focuses on fostering a positive work environment that aligns with Bally's customer-centric culture, ensuring fair application of policies, and addressing employee concerns effectively. The manager will also play a key role in developing HR policies, conducting investigations, and collaborating with leadership to enhance employee engagement and retention.

Responsibilities

• Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere.
• Promote Bally's customer-centric culture of offering superior guest service and building long-lasting guest relations.
• Interpret and apply the company's established policies and procedures regarding employee relations matters.
• Review all written documentation to ensure fair and consistent application of the policy.
• Liaise with team members and managers for coaching when appropriate.
• Respond to unemployment insurance notices.
• Conduct team member relation investigations and partner with leadership on performance improvement documentation.
• Ensure department adheres to all regulatory, departmental, and company policies and procedures.
• Assist with timely notification to IGB of all employment separations and monthly EEO-1 report for new hires.
• Assist department leadership with all FMLA/LOA requests.
• Partner with leadership regarding engagement survey results to create an action plan.
• Monitor monthly turnover reports and take action to decrease turnover and maintain retention goals.
• Monitor department standards, guidelines, and objectives.
• Review and analyze grievances filed with HR and partner with senior leadership to create resolutions.
• Lead the development and implementation of HR policies and procedures to ensure they embrace the company's employee relations philosophies.
• Consult with legal and senior leadership to interpret employment laws for application to specific employee relations situations.
• Assist in team member programs and events.

Requirements

• 3-5 years of experience in employee & labor relations is mandatory.
• Casino industry experience strongly preferred.
• Bachelor's Degree and/or work experience equivalent.
• Excellent written and verbal communication skills in employee/labor relation situations.
• Strong administrative, organizational, and decision-making abilities.
• Ability to lead, influence without authority, and coach for success.
• Ability to obtain and maintain all necessary Illinois State Gaming licensing.
• Must be 21 years of age or older.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance