Manager, EMR Integration Support and Operations
Natera•Austin, TX
455d•$114,100 - $142,600
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About The Position
As the Manager of EMR Integration Support and Operations at Natera, you will be responsible for ensuring the stability and quality of EMR integrations by interacting with customers and internal teams. This role involves managing the support ticketing system, addressing issues within stipulated SLAs, and collaborating with cross-functional teams to optimize operational workflows. You will also track operational metrics and handle escalations systematically, ensuring a seamless user experience for Natera's clients.
