Manager, Enterprise Technical Support, Spectrum Enterprise
Spectrum•Austin, TX
497d
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About The Position
As the Manager of Enterprise Technical Support at Spectrum Enterprise, you will oversee the daily operations of a 24/7/365 support center, ensuring timely resolution of network issues while developing and guiding a high-performing team. This role involves direct communication with clients during escalations and the implementation of policies for incident management, all aimed at supporting client growth and enhancing service quality.
