CVS Health - Springfield, IL

posted 4 months ago

Full-time - Manager
Springfield, IL
Health and Personal Care Retailers

About the position

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. The Manager of Epic Finance Software Engineering will be accountable for enabling strategic, high volume, high impact, and complex technical integrations. They will lead a team of Epic engineers for Professional Billing and Claims. The focus for the team is managing engagement, developing highly scalable and future proofed solutions and end to end implementation. The technical and product acumen for integration, combined with solid collaboration, innovation and alignment mindset is necessary. The role is highly visible in the organization and involves frequent interactions with leaders across multiple business units, Infrastructure, PMO and Operations teams. It also requires extensive interfacing with integration consumers. The ideal candidate is enthusiastic about technology, great customer and product experience, active prioritization of work and people development.

Responsibilities

  • Drive a purposeful technical culture with a strong focus on servicing excellence, execution, quality, and speed to deliver integrations leveraging existing platform and building new capabilities.
  • Foster strong business and people growth mindset, supported by driving implementations through rigorous prioritization and governance.
  • Deliver integration solution within the organization while closely collaborating with business areas, application teams, PMO and Infrastructure teams to achieve joint targets.
  • Actively ensure achievement of targeted outcomes for application on strategic enterprise initiatives which includes stakeholder expectation management, risk management and value realization.
  • Surface opportunities to constantly improve the customer, product, and process experiences.
  • Apply innovative and creative thinking with a passion for problem-solving and being comfortable with the art of possible when dealing with ambiguity.
  • Recruit, motivate, mentor, and lead the talent to embrace agility and innovation.
  • Foster and evolve the engineering & development led culture including competencies and leadership development across the organization.
  • Work with IT Leadership to plan and implement short and long-range goals that support the information technology goals and conduct long range departmental planning related to future services and growth.
  • Build and champion technology investment proposals as part of annual budgeting process and maximize value realization while managing fiscal control.

Requirements

  • 5+ years of relevant technical and business experience in IT systems development management in a technology and/or health care environment
  • 5+ years experience in Epic implementations, working with large, cross-functional teams or projects, and influencing senior level management and key stakeholders
  • Current Epic Professional Billing or Claims certification
  • Experience leading a team of IT professionals in delivering work through multiple phases of SDLC including analysis, design, development, testing, deployment, and ongoing support
  • Experience delivering large technology initiatives that cut across multiple teams/departments
  • Experience working across organization with multiple teams like business areas, infrastructure, operations and PMO
  • Executive reporting, shaping up dashboard on OKRs and KPIs
  • Vendor management including goal alignment, performance evaluation through KPIs and risk mitigation
  • Integration solutions and technologies, APIs, EDI solutions

Nice-to-haves

  • Experience working in a technology and/or health care environment
  • Experience with stakeholder management and risk management

Benefits

  • Store discount
  • Employee stock purchase plan
  • Disability insurance
  • Health insurance
  • Dental insurance
  • 401(k)
  • Tuition reimbursement
  • Paid time off
  • Vision insurance
  • Employee discount
  • Life insurance
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