Manager - Fleet Operations

Hirschbach - Fort Worth, TX

Full-time - Mid Level

Remote - Fort Worth, TX

Professional, Scientific, and Technical Services

About the position

The Manager - Fleet Operations at Hirschbach Motor Lines is responsible for training and developing Driver Leaders, providing first-level support, and overseeing a fleet of drivers to maximize productivity, utilization, and retention. This role involves tracking performance metrics, managing communication with drivers, and ensuring compliance with company policies while fostering a positive work environment.

Responsibilities

• Train and develop new and current Driver Leaders.
• Provide first-level support to the Driver Leader team.
• Track add pay within the fleet.
• Monitor Driver Leader phone statistics.
• Process term notifications and assist in retention efforts of current drivers.
• Conduct bi-weekly meetings with Driver Leaders to discuss KPIs.
• Identify drivers 'at risk' due to low pay or equipment issues.
• Achieve Best in Class retention percentage and manage turnover behavior.
• Maintain and oversee an assigned fleet of drivers to maximize productivity and retention.
• Communicate with drivers and promptly respond to calls, emails, and messages.
• Send preplans to drivers and secure load commitments in a timely manner.
• Complete loaded and empty calls and track operators' performance from dispatch to delivery.
• Manage operator availability and update drivers' PTA accurately.
• Optimize performance of assigned drivers, including on-time pickup and delivery performance and HOS compliance.
• Build and maintain professional relationships with operators and operations team members.
• Coach drivers to identify opportunities for improvement and provide necessary training.
• Collaborate with the Safety department to ensure compliance with policies.
• Identify issues with operator settlements or pay and work with Driver Payroll.
• Attend meetings related to Hirschbach operators and travel to terminal locations as needed.

Requirements

• High school diploma or GED required.
• One year of transportation experience is required.
• Bachelor's degree in Transportation/Logistics/Supply Chain or a related field preferred.
• Computer proficiency and ability to navigate multiple programs.
• Ability to process information with high levels of accuracy and energy.
• Ability to multi-task and prioritize workload.
• Demonstrates self-motivation and a strong desire to learn.

Benefits

• Disability insurance
• Health insurance
• Dental insurance
• Paid time off
• Work from home
• Vision insurance
• Life insurance
• 401(k)