Avis Budget Group - Los Angeles, CA

posted about 1 month ago

Full-time - Manager
Onsite - Los Angeles, CA
Rental and Leasing Services

About the position

The Manager of Fleet Services at Avis Budget Group is responsible for overseeing the performance of the fleet services function, which includes vehicle servicing, damage repair, and the management of rental vehicles to optimize fleet utilization and profitability. This role involves developing and implementing operational plans, managing team performance, forecasting financial drivers, and maintaining vendor relationships to ensure service standards are met.

Responsibilities

  • Develop and implement operating plans to maximize fleet utilization according to business guidelines.
  • Direct and control the maintenance, repair, and reconditioning of fleet vehicles.
  • Manage the in-fleeting of new and used vehicles and the de-fleeting of vehicles for sale or auction.
  • Set, communicate, monitor, and update goals for key performance indicators related to service and damage management.
  • Forecast, budget, and manage key financial drivers such as cost per estimate and warranty recovery.
  • Coordinate automotive damage appraisals and repairs, including documentation and parts ordering.
  • Oversee vendor relationships and ensure compliance with service levels and standards.
  • Manage the repair and maintenance of buses at bussing locations.
  • Partner with Fleet owners and District/City Managers to prioritize workload according to business objectives.
  • Manage the employee lifecycle, including hiring, onboarding, training, and performance management.
  • Ensure a safe work environment by adhering to safety policies and practices.

Requirements

  • High School diploma required; 2-4 year college degree preferred.
  • Minimum of 5 years management experience in a related field (rental car, automotive shop, or service-oriented field).
  • Valid driver's license.
  • Strong organizational and prioritization skills.
  • Financial acumen and forecasting skills.
  • Proven written and verbal communication skills.
  • Excellent investigation and problem-solving skills.
  • Negotiation and vendor management skills.

Nice-to-haves

  • Experience in the rental car or automotive service industry.
  • Ability to work flexible schedules in a fast-paced environment.

Benefits

  • Competitive salary range of $70,000 - $72,000 per year.
  • Opportunities for career advancement within the company.
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