Unwind Stretch & Massage - Louisville, KY

posted 13 days ago

Part-time,Full-time - Manager
Remote - Louisville, KY

About the position

The Facility Manager for the Stretch and Massage Facility is responsible for overseeing operations, ensuring exceptional client experiences, and managing a team of wellness professionals. This role combines leadership, customer service, and operational management within a health-focused environment, offering both part-time and full-time opportunities.

Responsibilities

  • Manage Mindbody software for scheduling, client notes, billing, and marketing tools.
  • Ensure massage therapists adhere to protocols for client interactions.
  • Track and report key performance metrics weekly.
  • Support front desk operations and coach staff on client communication.
  • Oversee social media presence in collaboration with the social media team.
  • Develop and achieve goals for public relations and community events.

Requirements

  • Experience in managing wellness or fitness centers preferred.
  • Familiarity with scheduling software, especially Mindbody.
  • Strong communication, networking, and leadership skills.
  • Ability to work independently and be detail-oriented.
  • Enthusiasm for building a positive, client-centered environment.

Benefits

  • Employee discount
  • Flexible schedule
  • Free massages
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