TD Bank - Greenville, SC
posted 3 months ago
The Manager of Fraud Analytics at TD Bank, also referred to as the Manager, Fraud Performance Management, plays a crucial role in overseeing various products and business channels with the primary objective of minimizing fraud losses and identifying fraud patterns. This position involves running ad hoc data requests to analyze how different fraud strategies may impact customers or fraud operations. The role requires proficiency in writing SQL, SAS, or Python code to extract the necessary data and develop business cases for new fraud tools or strategies, articulating their value to stakeholders. In this capacity, the Manager of Fraud Analytics will lead the development of fraud strategies aimed at mitigating losses while balancing the impacts on customers and operations. The position also entails reporting on overall fraud losses and trends, as well as monitoring the performance of rule strategies. Utilizing SQL expertise, the manager will reconcile various metrics and summarize findings for executives and business partners. This is a remote opportunity, with standard working hours from Monday to Friday, 8:00 AM to 5:00 PM. Candidates must be authorized to work in the United States without the need for employer sponsorship. The role requires strong leadership skills, as the manager will be responsible for hiring, setting goals, developing staff, managing performance, and promoting teamwork. Additionally, the manager will review fraud attacks to identify coverage gaps, participate in fraud loss forecasting, and develop insights to deliver on fraud loss plans. The position also involves managing fraud rule strategies across various fraud prevention platforms and ensuring adherence to change management protocols.