Johnson & Johnson - Montpelier, VT
posted about 2 months ago
Full-time - Manager
Remote - Montpelier, VT
Chemical Manufacturing
About the position
The Manager, Global Clinical Operations (GCO) Learning & Training, Learning and Instructional Design at Johnson & Johnson is responsible for creating and implementing training strategies for clinical trial teams globally. This role focuses on enhancing the effectiveness of learning programs, ensuring compliance with regulations, and improving site engagement and satisfaction. The manager will oversee the development of tailored training programs, manage projects, and collaborate with various stakeholders to assess training needs and deliver impactful learning solutions.
Responsibilities
- Understand intended training roles and skills to connect training content and approaches to delivery as part of onboarding and development activities of trainees.
- Support the design, development, deployment, and administration of training programs that support internal business objectives.
- Facilitate the overall training needs assessment with various teams to define training plans with clear learning objectives.
- Establish a systematic approach to learning, using available resources to design, develop and deploy value-added training solutions based on problem solving analysis.
- Design and develop innovative, comprehensive curriculums applying advanced design/development techniques and principles of adult learning theory.
- Identify, oversee, and partner with external vendors and developers when needed.
- Provide consultation guidance, feedback, and support to Subject Matter Experts through the course design process including analysis, design, development, implementation, and evaluation to produce high-quality training materials.
- Support CTL&T representatives to develop high quality solutions using fit for purpose training techniques including guidance for effective organization of content and opportunities for interactivity.
- Define measures to assess, monitor, and report on the effectiveness and impact of training interventions as well as opportunities for improvement and refinement.
- Provide guidance, co-create or design plans for training materials, participant guides, facilitator guides, job aids and performance support tools for all training materials and evaluation strategies.
- Manage multiple learning projects and potential to manage an internal or external team of learning professionals required to design and deliver learning solutions.
- Expand knowledge of required tools and techniques through independent study, on-the-job training, and formal training.
- Maintain knowledge of industry trends, advancements, training design, innovative training techniques, evaluation processes and technologies.
- Coach and mentor peers within the CTL&T organization in the principles of adult learning, new learning capabilities and services, and training strategies.
Requirements
- A minimum of 8 years of business experience working in education and/or a design and development role is required.
- Experience creating consultative business partnerships and leading large-scale training initiatives is required.
- Excellent leadership, collaboration, organizational, interpersonal and verbal/written communication skills are required.
- Effective consulting and influencing skills, a track record of developing solid relationships with internal clients, problem solving skills, and strong project management and vendor management skills and ability to manage multiple priorities is required.
- Experience with one or more of the following training delivery methods is required: e-learning, virtual, or mobile.
- Comprehensive knowledge of current instructional theories and principles applicable to both online and instructor-led learning programs is required.
- Ability to apply instructional design theories and adult learning principles in the design and development of blended learning approaches and solutions is required.
- Must be customer focused and can lead training process, continuous improvement and learner engagement initiatives from an internal lens of time, cost, and quality and through an external lens of our Clinical Trial Investigators.
- Must be proactive, and willing to challenge the status quo.
- Ability to manage change positively and sees change as an opportunity to improve processes and tools is required.
- Ability to use data driven approach to drive training needs analysis and overall effectiveness with internal customers is required.
- Familiarity with content authoring tools and software, such as Articulate 360, Camtasia, MS Office is required.
Nice-to-haves
- Pharmaceutical industry or medical experience is preferred.
- Experience with organizational change management is preferred.
- Strong understanding of the ADDIE and SAM models for instructional design, Learning Management Systems and SCORM standards is preferred.
Benefits
- Medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
- Consolidated retirement plan (pension) and savings plan (401(k)).
- Vacation - up to 120 hours per calendar year.
- Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year.
- Holiday pay, including Floating Holidays - up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year.
