Manager, Group Sales

Memphis Redbirds - Memphis, TN

Full-time - Mid Level

Memphis, TN

Performing Arts, Spectator Sports, and Related Industries

About the position

The Manager, Group Sales at Memphis Redbirds is a key role focused on developing and executing ticketing strategies to achieve revenue, attendance, and retention goals. This position requires a motivated sales professional who will engage with various groups, including corporations, non-profits, and schools, to maximize ticket sales and enhance customer relationships.

Responsibilities

• Responsible for individual and packaged suites/hospitality, and group events to various organizations and the general public with an emphasis on maximizing revenue.
• Meet and exceed established weekly, monthly, and annual sales goals.
• Implement outbound sales efforts using best practices, prospecting, networking, lead generation, and personal database management.
• Generate a minimum number of weekly out-of-office and in-ballpark face-to-face meetings to create new business opportunities.
• Provide superior customer service to suite clients, season ticket holders, and new business prospects.
• Create and implement unique sales strategies and programs to produce new business opportunities.
• Contribute positively to the sales team culture and develop mutually beneficial relationships with team members.
• Participate in sales team meetings and training sessions.
• Model and reinforce the Memphis Redbirds expectations of positivity, work ethic, and professionalism.

Requirements

• Minimum two years of prior outbound sports sales experience.
• Strong organizational and time-management skills.
• Excellent oral and written communication, customer service, and problem-solving skills.
• Ability to function in a fast-paced environment and handle multiple projects.
• Basic computer skills and project management abilities.
• Ability to navigate the stadium to visit clients and escort potential customers on seat tours.

Nice-to-haves

• Experience in building community relationships through networking.
• Availability to work flexible hours including nights, weekends, and holidays.

Benefits

• Flexible schedule