Manager Host City, Account Services Affiliate Hospitality Program - FIFA World Cup 26™

On Location - Raleigh, NC

Full-time - Senior

Raleigh, NC

Specialty Trade Contractors

About the position

The Manager Host City, Account Services for FIFA World Cup 26™ is responsible for executing a strategic service plan aimed at maximizing revenue from hospitality packages and premium experiences. This role requires extensive experience in sports sales/service, exceptional networking abilities, and a proven track record of providing outstanding service to corporate sponsors and stakeholders.

Responsibilities

• Ensure the highest level of service for Host City's commercial hospitality journey.
• Prepare necessary sales materials and correspondence, fulfilling package requirements.
• Oversee the onsite delivery of the Affiliate Hospitality Program.
• Maintain continuous communication with Host Cities to manage expectations and gather feedback.
• Build and sustain strong relationships to ensure satisfaction and long-term engagement.
• Identify and engage Host Cities through networking, industry events, and targeted outreach.
• Collaborate with legal and finance teams.
• Prepare regular reports on service KPI performance and market trends for senior management.

Requirements

• 5+ years in advanced Event, Hospitality, or Program Management.
• Proven ability to manage large-scale events and complex programs, ideally within a sports or significant public international event context.
• Strong relationship and stakeholder management abilities.
• Creative and strategic thinking skills for implementing innovative hospitality solutions.
• Robust financial acumen for managing significant budgets and financial reporting.
• Detail-oriented with the ability to multi-task and meet deadlines.
• Excellent communication skills for engaging with various internal and external groups.
• Cultural competence to work effectively with diverse cultures and international clients.