Manager, HR Operations

$80,000 - $174,000/Yr

Gartner - Irving, TX

Full-time - Mid Level

Onsite - Irving, TX

10,001+ employees

Professional, Scientific, and Technical Services

About the position

We are looking for an HR Innovation & Operations Manager to drive strategic business results via people-projects and HR Operations for Gartner's HR, Finance, and Digital Markets teams. This role contributes to the organization by addressing our HR mission critical priorities - such as improving employee retention and engagement, developing a strong leadership pipeline, and boosting new hire productivity. The HR Innovation & Operations Manager will interact with peers and senior leadership within and outside of HR, and will get a wide variety of experience and exposure across key strategic initiatives. This position requires a balance of analytical, detail-oriented work as well as strategic problem solving and program execution. It requires effective communication and project management skills in order to drive consistent HR operations and processes across our global organization. This position is consultative and strategic as well as tactical. In this role, you will partner with business leaders and HR to proactively surface issues and identify solutions. You will drive rigorous project management and organization across multiple projects, analyze and synthesize quantitative and qualitative data into compelling "executive level" presentations, and constantly identify ways to innovate and scale current processes to ensure Gartner has the infrastructure for continued double-digit growth. You will liaise with and influence critical stakeholders and collaborate with our business partners - within and outside of HR - to solve business issues.

Responsibilities

• Partner with business leaders and HR to proactively surface issues and identify solutions
• Drive rigorous project management and organization across multiple projects
• Analyze/synthesize quantitative and qualitative data into compelling 'executive level' presentations
• Constantly identify ways to innovate and scale current processes to ensure Gartner has the infrastructure for continued double-digit growth
• Liaise with and influence critical stakeholders
• Collaborate with our business partners - within and outside of HR - to solve business issues

Requirements

• 5+ years' experience, preferably in Consulting, Human Resources, Talent, and/or Human Capital
• Project management skills with ability to track and lead concurrent project timelines, resource allocations, and critical milestones
• Strong PowerPoint skills with ability to succinctly tell the story of the data and use visualization to convey the message
• Strong Excel skills with ability to create pivot tables and charts, Vlookup and common Excel formulas
• Ability to handle multiple, time-sensitive projects while focusing on the quality of work delivered and meeting deadlines in a dynamic work environment
• Quick and avid learner - able to quickly process and synthesize information; curious and willing to roll up your sleeves and dive into unknown
• Proactive Self-starter - able to take initiative to solve problems while knowing when to ask questions and leverage others; always thinking one step ahead
• Concise and strong communication skills, both verbal and written
• Collaborative - work well with anyone from analysts to senior leaders
• Unstructured problem solver - able to work in the grey with limited context, while identifying sustainable solutions to solve complex business issues
• Innovative - no limits mindset, creative and innovative solutions; constantly thinking about ways to improve current processes
• Detail-oriented and organized - rigorous project management and organization to drive to timelines and keep stakeholders aligned
• Time management and prioritization - ability to prioritize and manage your time and projects
• Customer Service Minded

Nice-to-haves

• Enjoys using data to find and solve complex solutions
• Trusted teammate and colleague and willing to support across multiple teams and projects
• Detailed and organized with a focus on action-oriented results
• Is a lifelong learner and eager to pitch in and constantly develop new skills

Benefits

• Competitive salary
• Generous paid time off policy
• Charity match program
• Medical, Dental & Vision Plans
• Parental Leave
• Employee Assistance Program (EAP)
• 401K matching
• Opportunity to purchase company stock at a discount