Manager I Health Services Program

Elevance Health - Jacksonville, FL

Full-time - Manager

Jacksonville, FL

11-50 employees

Insurance Carriers and Related Activities

About the position

The Manager I Health Services Program is responsible for directing the implementation and administration of healthcare programs within Elevance Health. This role involves supervising staff, ensuring compliance with policies, and providing quality control services. The position requires effective communication and the ability to manage various health services initiatives while supporting the professional growth of team members.

Responsibilities

• Prepares and communicates information regarding health care programs, procedures, changes, and government mandated disclosures.
• Supervise workflow and performance of Health Services staff.
• Ensures compliance with departmental policies and procedures.
• Hires, trains, coaches, counsels, and evaluates performance of direct reports.
• Provides quality control services by monitoring work results of direct reports.
• Performs audits to monitor efficiency and compliance with policies.
• Develops and implements associate training.
• Prepares reports.
• May be assigned to special project work consistent with the role and dictated by the needs of the business.
• Performs other duties as assigned.

Requirements

• Requires a BA/BS degree or a minimum of 2 years related experience and/or training; or any combination of education and experience which would provide an equivalent background.

Nice-to-haves

• Current, active, unrestricted license such as RN, LCSW, LMHC, LPC, LBA, LMFT, LMSW or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States preferred.
• Experience with Microsoft Suite preferred.

Benefits

• Merit increases
• Paid holidays
• Paid Time Off
• Incentive bonus programs
• Medical benefits
• Dental benefits
• Vision benefits
• Short and long term disability benefits
• 401(k) with matching
• Stock purchase plan
• Life insurance
• Wellness programs
• Financial education resources